Enacted on Jan 24, 2006
Revised on Nov 20, 2007
Masahiro Kitano
President and Chief Executive Officer
Hitachi Medical Corporation
Background of Personal Information Protection Policy of Hitachi Medical Corporation
Hitachi Medical Corporation (hereinafter referred to as “HMC”) handles various information, including our technical information and information provided by customers, as a global supplier who can provide medical equipment, medical systems and related maintenance services. With this in mind, HMC has strived to establish and fully enforce an information management system in order to respect the value of the said information.
Considering such background, HMC will attempt to create rules and establish a management system for the personal information protection in HMC, as well as to set a privacy policy and spread it among board members and employees. Moreover, HMC will take measures to make the privacy policy easily accessible to general public.
HMC will strive to protect personal information appropriately based on this policy.
Personal Information Protection Policy
- Establish rules for managing personal information protection and make continual improvements
HMC will make sure that executive staff and workers recognize the importance of personal information protection, and will establish rules for personal information management to appropriately use and protect personal information and ensure that the management system is put in execution. These rules will be maintained and improved continually.
- Collect, use and provide personal information and forbid the use of such information for purposes other than the original intent
While carefully considering the personal information is entrusted to us in our company activities, HMC will handle such information appropriately by establishing a management system for personal information protection for each type of business, and also by following our rules for collecting, using or providing personal information. In addition, HMC will not use such information for purposes other than the original intent and will implement appropriate measures for it.
- Implement safety measures and correct problems
To ensure the correctness and safety of personal information, in accordance with the rules for information security, HMC will implement various measures such as managing access to personal information, restricting the means for transporting personal information outside the company and preventing incorrect access from outside the company, and strive to prevent the leakage, loss or destruction of personal information. In addition, when any problems regarding safety measures are found, HMC will identify the cause to take corrective measures.
- Follow laws and norms
HMC will follow the Japanese laws, guidelines and other norms for the handling of personal information. Also, HMC will conform our rules with personal information management to such laws, guidelines and other norms.
- Respect a person's rights regarding his or her personal information
When a person makes a request to disclose, correct or delete his or her own personal information, seeks to prevent the use or provision of such information, or gives any complaints or requires consultation, HMC will respond with sincerity, respecting the person's rights related to that personal information.
Privacy Mark
Hitachi Medical Corporation (hereinafter referred to as” HMC”) shall define that personal information means information about individuals, including the name, birth date and other descriptions about them, or a number, symbol, code, image or sound assigned to them, that identifies the individuals (it shall also include the information that cannot identify individuals by itself, but can, as it easily can be verified with some other information.) In addition, it shall not be limited personal identifiers, but shall include any information that indicates a fact, recognition and assessment about the attribute of individuals, including a physical characteristic, property, occupation or status.
HMC protects and manages the personal information with the greatest care and the best effort based on “Personal Information Protection Policy”.
This document, "About Personal Information Protection," establishes the HMC's procedures for handling personal information.
- In relation to HMC’s main business activities for medical equipment, medical systems and related maintenance services, HMC will collect and utilize personal information only to achieve each purpose. For more details of our business activities, please see our website about each division. When HMC requires a person to provide the personal information, HMC will clearly state the purpose of the use beforehand to obtain the consent.
- Execution of a contract concluded between HMC and a customer.
- Contacts for business negotiations and meetings with a customer.
- Delivery of after-sales service on products, and sending of information on events and new products.
- Execution of business, including system development, operation and maintenance, entrusted by customers.
- Delivery of various membership services.
- Affairs of stocks.
- Response to various inquiries from a customer.
- Analysis based on questionnaires to improve products and services.
- Provision of personal information to the group company in case of co-operation with them.
- HMC will not provide the personal information with a third party without first obtaining consent of the person, except in the following cases:
- Cases in which the provision of personal information is based on laws
- Cases in which the provision of personal information is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain the consent of the person
- Cases in which the provision of personal information is specially necessary for improving public hygiene or promoting the sound growth of children and in which it is difficult to obtain the consent of the person
- Cases in which the provision of personal information is necessary for cooperating with a state institution, a local public body, or an individual or entity entrusted by one in executing the operations prescribed by laws and in which obtaining the consent of the person might impede the execution of the operations concerned
- Cases in which an entry handling personal information entrust the handling of personal information in whole or in part within the scope necessary for the achievement of the Purpose of Use
- Case in which personal information is provided as a result of the take-over of business in a merger or otherwise
- When required to do so for business activities in which HMC is co-operating with the group companies, HMC may provide such group companies with personal information such as a name, workplace or home addresses, telephone number, fax number, e-mail address, etc. If this is the case, the personal information will be provided in print or electronic media. In addition, the person may request us to stop the provision of the personal information with the group companies.
HMC uses cookies* in part of the website to make it more conveniently to use for person.
A person can refuse to receive a cookie, or can display a warning message when receiving a cookie by changing the setting of a web browser. For more details, please see the instructions of a web browser you are using.
But, in the first case, please note that a person may not be able to use the all or part of our services provided in the website.
Glossary
- *
- Cookies:
Mean information exchanged one another between a web server that controls a web site and a web browser that a person uses. Cookies may be saved as files in the disk of a person's PC. If you use a cookie, the web server can track and record information about which pages in the web site the particular computer visits etc. However, we cannot identify the person unless he or she enters the personal information into the web site.
When a person wants to request to disclose, correct, add, delete, stop usage, stop provision to a third party, or notify the purpose of usage of his/her personal information (hereinafter referred to as "disclose and so on") held by HMC, or wants to raise complaints, the person is requested to follow the following procedures:
- Request to disclose personal information that a person submitted to a HMC's sales department.
- Please contact the relevant sales department.
- Request to disclose personal information that a person submitted through our web site.
- Please contact the department that manages the relevant web site.
- Request to disclose personal information in the event except the above (1) or (2).
- Complaints for our personal information handling.
Personal Information Protection and Information Security committee,
Hitachi Medical Corporation
Akihabara
UDX,4-14-1,Soto-Kanda,Chiyoda-ku,Tokyo,101-0021
Tel: 03-3526-8430
Fax: 03-3526-8810
- * Office hours: 8:50 - 17:20, weekdays (excluding Saturday, Sunday and holidays)
Download Letter of Complaint:
- While most of HMC's services can be used without the personal information, please note that some services are only available with the submission of the personal information.
- Please note that HMC is not responsible for the security of personal information in any non-HMC web site whose link is included in the HMC's web site.
- If a person enters the personal information into the HMC's website, he or she is required to agree upon the provisions in this document, "About Personal Information Protection", otherwise you may not use our services (including response to inquiries). Also, if you are aged at 14 or younger, please enter the personal information with the consent of a parent or guardian.
- Our personal information protection policy shall be in accordance with the laws of Japan.
- HMC may revise this document, "About Personal Information Protection," to improve the handling of personal information and/or due to the revision of laws or ordinances, or other rules or regulations.
- The implementation of this document, "About Personal Information Protection," shall be after the issued date (or revised date).
- If HMC website has its own personal information policy, this policy shall supersede the provisions of any other policies in the HMC websites.
- If a person calls us, HMC may tape the call to ensure offering clearer answers.
If you have any questions about this web site "About Personal Information Protection" except "Request to Disclose Personal Information or Raising Complaints", please contact us using the following "Inquiry Form" or by mail or fax.
If you submit us any inquiries or opinions, we would like you to carefully read and agree on the terms stipulated in this document, otherwise please note that we may not answer the inquiry.
Any personal information you submit us will be deleted, as we answer your inquiry, and we will not hold it.
- Contact by mail or fax
- Personal Information Protection, Information ,Security committee
Hitachi Medical Corporation
Akihabara
UDX,4-14-1,Soto-Kanda,Chiyoda-ku,Tokyo,101-0021
Fax: 03-3526-8810
If you contact us by mail or fax, please fill in the following items
and include in the sheet:
- Your inquiry (required)
- Your name (required)
- Organization (e.g. name of company or school)
- E-mail address (required)
- Postal code*
- Address*
- Tel.*
- * If you do not have an email address, you are required to fill in all the items with "*"
Enacted on April 1, 2005
Revised on Dec 3, 2008
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